Details

Conversation


EscalationLevel
LatestCall
1096027
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
41818
LatestTicket
CreatedAt
3/15/2023 12:13:25 PM
UpdatedAt
3/15/2023 12:13:40 PM
Subject
IVR call: statement
Description
Received call for statement for account 10360592 sent message: 38087
Priority
Disposition
8
ConversationType
2
Parent
Account
31645
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator