Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
1021
LatestTicket
CreatedAt
1/25/2021 1:10:52 PM
UpdatedAt
7/21/2021 9:26:04 AM
Subject
no valid query details submitted
Description
no valid query details submitted
Priority
Disposition
27
ConversationType
3
Parent
Account
OpenedBy
AssignedTo
4
Region
2
Department
23
QueryType
1
SubQueryType
44
Escalation
EscalationCron
History
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CreatedBy
UpdatedBy
Category
1
Subcategory
44
CreatedBy1
UpdatedBy1
ResolvedAt
7/21/2021 9:26:04 AM
Thread
ResolvedBy
4
WasCreatedByCustomer
HasIvrcall
Creator
Updator
14