Query received through Waterworks with confirmation:<div>Picture of the water meter which was take on the 08/03/2023 and compared it to the reading from the smart device. Consumers picture reading 2647 and the smart device reading 5306 both for the same meter. Can these incorrect readings be corrected, and the consumer notified on the way forward.</div><div><br></div><div>QRC RESPONSE: Picture uploaded as reference and referred to Billing on 09.03.2023</div><div>Response provided to customer via e-mail on same day</div>