Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
1018
LatestTicket
CreatedAt
1/22/2021 12:05:42 PM
UpdatedAt
3/28/2022 7:23:36 AM
Subject
water
Description
<table border="0" cellpadding="0" cellspacing="0" width="792" style="border-collapse: collapse;width:594pt"><tbody><tr height="26" style="height:19.5pt"> <td height="26" class="xl65" width="792" style="height:19.5pt;width:594pt">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.</td></tr></tbody></table>
Priority
Disposition
4
ConversationType
3
Parent
Account
1131
OpenedBy
AssignedTo
13
Region
3
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
144
History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-01-22T12:02:39.504Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-01-22T12:10:29.312Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-26T07:10:17.958Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-26T07:11:10.292Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-11-10T12:57:56.183Z"}]
CreatedBy
UpdatedBy
Category
9
Subcategory
123
CreatedBy1
UpdatedBy1
18
ResolvedAt
3/28/2022 7:23:36 AM
Thread
ResolvedBy
13
WasCreatedByCustomer
HasIvrcall
Creator
Updator
18