Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
23750
-
LatestTicket
-
-
CreatedAt
-
3/8/2023 10:59:33 AM
-
UpdatedAt
-
4/11/2023 8:28:14 AM
-
Subject
-
Water query
-
Description
-
High water bill in February 2023
-
Priority
-
-
Disposition
-
5
-
ConversationType
-
2
-
Parent
-
-
Account
-
24228
-
OpenedBy
-
34
-
AssignedTo
-
-
Region
-
-
Department
-
-
QueryType
-
-
SubQueryType
-
-
Escalation
-
-
EscalationCron
-
-
History
-
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
77
-
Subcategory
-
-
CreatedBy1
-
-
UpdatedBy1
-
-
ResolvedAt
-
-
Thread
-
145189
-
ResolvedBy
-
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
34
-
Updator
-