Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
12021
LatestTicket
CreatedAt
3/7/2023 10:49:44 AM
UpdatedAt
3/7/2023 10:49:47 AM
Subject
billed on wrong meter for 18 months
Description
billed on 200500887 and then BNRG091 from Jan 2020 until corrected to meter BNRG094 in June 2021. I request that I be refunded all water charges for that period, and billed correctly. the meter I was being billed on is for a 2 bedroom with a family, my flat is a 1 bedroom with just me.
Priority
Disposition
23
ConversationType
3
Parent
Account
11112
OpenedBy
AssignedTo
17
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
112
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
326
Updator