Details

Conversation

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
23708
LatestTicket
CreatedAt
3/7/2023 7:00:20 AM
UpdatedAt
3/7/2023 7:00:23 AM
Subject
Water
Description
Consumer has been charged water with reading dates Nov 2020 to Feb 2022 when property was only registered in his name June 2021<div><br></div><div>Kindly assist with spread consumption</div>
Priority
Disposition
6
ConversationType
3
Parent
Account
24153
OpenedBy
167
AssignedTo
17
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
111
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
893
Updator