Hi there BCMM
The water meter on the pavement was not read since 2020/07/11 when it was 706 kl and only again on 2023/01/06. During this entire period of 30 months an average consumption of 20kl per month was charged.
Previous requests by email to this and other email addresses to address these concerns have not been addressed or responded to in any way.
Thank you for reading the water meter on 2023/01/06.
In the absence of the municipality reading the water meter, I have done so myself in order to monitor consumption.
According to my readings, on 2020/11/12 the meter reading was 816 kl. Two days later on 2020/11/14 the meter reading was either 0 kl or 1 000 kl (it is sometimes difficult to see all the figures, especially those at either end, due to dirt).
Consumption of 184 kl in 2 days through a 15mm polycopper pipe is simply not physically possible.
Therefore I must conclude that the meter was reset to zero or advanced to 1 000, either by the municipality or by persons unknown.
It was at about this time that the meter was adjusted or tampered with by the removal of the electronic attachment to facilitate meter reading. This was reported but not attended to.
Therefore this amount of 184 kl must be deducted from any reconciliation of this account. In other words total consumption for the unread metered period was 1 567 - 1 000 + 818 - 707 = 658 kl at an average of 21.93 kl per month.
Based on the applicable annual water tariffs, the balance owed should be no more than:
2020/1: 12 months x 2 kl x R31.19374 x 1.15 (Vat) = R860.95
2021/2: 12 months x 2 kl x R34.03237 x 1.15 (Vat) = R939.29
2022/3: 6 months x 2 kl x R36.33977 x 1.15 (Vat) = R501.49
Total R2 301.73
So for water I owe R2 301.73, not R51 207.80 - R15 503.04 = R35 704.76.
I will pay the amount of R2 302 on the usual payment date, 2023/03/15.
Please update your records based on these corrected figures.
Thank you.
Mike Kenyon
083 454 0022