Details

Conversation

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
40473
LatestTicket
CreatedAt
2/28/2023 3:30:52 PM
UpdatedAt
3/12/2023 11:22:19 AM
Subject
S.Chibba
Description
Please reduce the rates, i m a Sassa pensioner.<div><br></div><div>This query is closed as four queries were opened under the same account number. Kindly refer to query ref#96899</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
6682
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
8
Subcategory
50
CreatedBy1
UpdatedBy1
ResolvedAt
3/12/2023 11:22:18 AM
Thread
ResolvedBy
214
WasCreatedByCustomer
HasIvrcall
Creator
3122
Updator
214