Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
40448
LatestTicket
CreatedAt
2/28/2023 10:46:59 AM
UpdatedAt
2/28/2023 10:51:02 AM
Subject
WATER
Description
DUPLICATION OF METERS AND AMOUNT ON THE 2022/10/22 FROM THE SAME METER NO. PLEASE REVERSE ONE CHARGE AND REMOVE METER. AFTER REMOVAL PLEASE ASSPLSY SIX MONTHS POLICY FOR THE PERIOD 2022/10/22
Priority
Disposition
6
ConversationType
3
Parent
Account
31243
OpenedBy
114
AssignedTo
15
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
50
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
201
Updator
201