Details

Conversation

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
40354
LatestTicket
CreatedAt
2/28/2023 7:22:46 AM
UpdatedAt
2/28/2023 7:22:50 AM
Subject
Incorrect statement
Description
Our account keeps coming with the same amount every month, no updates. we sent numerous emails, visited the BCM office in Beacon bay twice. Called so many times, but this issue never gets resolved.
Priority
Disposition
23
ConversationType
3
Parent
Account
31217
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
8
Subcategory
118
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
3110
Updator