Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
24464
LatestTicket
CreatedAt
2/27/2023 9:25:01 AM
UpdatedAt
4/30/2023 8:49:03 AM
Subject
Account not updated
Description
We are incurring charges of interest on arrears on this account due to it not yet being update on the system. Please see reference 96592 and pass a credit on all the interest charges.<div><br></div><div>QRC RESPONSE: 2023.04.30</div><div>QUERY RESOLVED JOURNAL 2022.05.18</div><div><br></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
27967
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
6
Subcategory
122
CreatedBy1
UpdatedBy1
ResolvedAt
4/30/2023 8:49:03 AM
Thread
145798
ResolvedBy
4
WasCreatedByCustomer
HasIvrcall
Creator
2342
Updator
4