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CreatedAt
2/27/2023 8:20:04 AM
UpdatedAt
3/11/2023 8:33:14 AM
Subject
EXTRA WATER CHARGE
Description
BCM LOADED AN EXTRA WATER CHARGE FOR AUGUST 2022. CAN YOU PLEASE REMOVE THIS CHARGE<div><br></div><div>This query is closed as two queries were opened under the same account number. Kindly refer to query ref#91678</div>
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27626
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ResolvedAt
3/11/2023 8:33:14 AM
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