Details

Conversation

EscalationLevel
LatestCall
LatestChat
LatestSms
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Campaign
IsOpen
Customer
40103
LatestTicket
CreatedAt
2/27/2023 6:53:07 AM
UpdatedAt
3/12/2023 9:06:16 AM
Subject
Water Query
Description
6 Months policy adjustment from 2021.09.22-2022.11.05<div><br></div><div>This query is closed as two queries were opened under the same account number. Kindly refer to query ref#96471</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
31166
OpenedBy
144
AssignedTo
15
Region
3
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
ResolvedAt
3/12/2023 9:06:16 AM
Thread
ResolvedBy
214
WasCreatedByCustomer
HasIvrcall
Creator
778
Updator
214