Details

Conversation

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
39749
LatestTicket
CreatedAt
2/22/2023 10:58:20 AM
UpdatedAt
3/11/2023 8:02:39 AM
Subject
overpayment
Description
I paid too much as I was using last month"s account. Please credit me the amount next month R812<div><br></div><div>Three queries were opened under the same account number, therefore ref#96230 will be closed. Kindly refer to ref#96229</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
1749
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
8
Subcategory
50
CreatedBy1
UpdatedBy1
ResolvedAt
3/11/2023 8:02:39 AM
Thread
ResolvedBy
214
WasCreatedByCustomer
HasIvrcall
Creator
3088
Updator
214