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IsOpen
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24133
LatestTicket
CreatedAt
2/22/2023 6:26:52 AM
UpdatedAt
3/11/2023 9:15:48 AM
Subject
Outstanding query since 2018
Description
Good Day I have been reporting the incorrect account now since 2018, for account to be adjusted, and have sent many emails, and have many ref numbers, and still to date nothing gets done, i report the matter it gets flagged for 3 months and then my accounts gets blocked again, i get no correspondence back, this is getting a bit out of hand now as the monthly interest on the account is already over 6oo rand, and i honestly dont feel i need to pay on the interest. Here is all the ref no of correspondence Ref 6438 23247 20180425 14 July i report the matter again on portal ref no 61614 and my account gets flagged for 3 months and here i am again reporting the matter ...can you now tell me what am i suppose to do, do i actually now need to go the legal route to sort this out, i cannot understand why the incorrect reading etc can not be reversed so my account can get sorted. Can you advise in what i am suppose to do<div><br></div><div>This query is closed as two exact same queries were opened under the same account number. Please refer to query ref#79686</div>
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27
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3
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Account
5469
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AssignedTo
17
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2
Department
23
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1
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112
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ResolvedAt
3/11/2023 9:15:48 AM
Thread
ResolvedBy
214
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HasIvrcall
Creator
2229
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214