Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
16768
-
LatestTicket
-
-
CreatedAt
-
2/20/2023 12:53:00 PM
-
UpdatedAt
-
2/20/2023 12:53:03 PM
-
Subject
-
Services still charged to previous owners account.
-
Description
-
The rates and water amounts are still being charged to the previous owners account. The old acc no. is 10177429.
The new correct acc no. is 10437309
-
Priority
-
-
Disposition
-
23
-
ConversationType
-
3
-
Parent
-
-
Account
-
19010
-
OpenedBy
-
-
AssignedTo
-
5
-
Region
-
2
-
Department
-
23
-
QueryType
-
-
SubQueryType
-
-
Escalation
-
-
EscalationCron
-
-
History
-
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
6
-
Subcategory
-
122
-
CreatedBy1
-
-
UpdatedBy1
-
-
ResolvedAt
-
-
Thread
-
-
ResolvedBy
-
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
764
-
Updator
-