Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
39672
LatestTicket
CreatedAt
2/20/2023 8:50:48 AM
UpdatedAt
5/9/2023 7:55:49 AM
Subject
water
Description
plumbers letter resubmitted for a fixed leak<div>QRC Response :DATE 9/05/2023</div><div>Leak credit applied for 03/2019-05/2021 period ave 16</div><div>Journal submitted for review and authorisation .&nbsp;</div><br/><b>Journal Number</b>: [503676]
Priority
Disposition
24
ConversationType
3
Parent
Account
31015
OpenedBy
114
AssignedTo
17
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
201
Updator
12