Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
18474
LatestTicket
CreatedAt
2/18/2023 5:41:01 AM
UpdatedAt
3/12/2023 7:30:20 AM
Subject
Account blocked
Description
Account blocked can't buy electricity, yet waiting on a dispute query to be resolved and have paid R6000 on the 15/2/2023 which has not until been recorded. Plesee check to record the R6000 ASAP in order to unblock account so we may purchase electricity<div><br></div><div>This query is closed as two queries were opened under the same account number. Kindly refer to query ref#80862</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
17973
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
2
Subcategory
50
CreatedBy1
UpdatedBy1
ResolvedAt
3/12/2023 7:30:19 AM
Thread
ResolvedBy
214
WasCreatedByCustomer
HasIvrcall
Creator
1194
Updator
214