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EscalationLevel
LatestCall
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Campaign
IsOpen
Customer
21419
LatestTicket
CreatedAt
2/17/2023 4:52:55 PM
UpdatedAt
2/17/2023 4:52:58 PM
Subject
Incorrect Reconnection charges
Description
I was overcharged for water in 2022 & the matter was never resolved. My electricity cannot be cut off as the overcharged for water was not resolved.
Priority
Disposition
23
ConversationType
3
Parent
Account
21311
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
9
Subcategory
123
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
1737
Updator