Details

Conversation


EscalationLevel
LatestCall
1066052
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
39420
LatestTicket
CreatedAt
2/16/2023 9:50:51 AM
UpdatedAt
2/16/2023 9:51:05 AM
Subject
IVR call: statement
Description
Received call for statement for account 10374305 sent message: 35468
Priority
Disposition
8
ConversationType
2
Parent
Account
15004
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator