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LatestCall
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Campaign
IsOpen
Customer
39286
LatestTicket
CreatedAt
2/15/2023 9:37:35 AM
UpdatedAt
2/16/2023 1:02:30 PM
Subject
REVERSAL OF REFUSE AND INTEREST ON REFUSE
Description
QRC RESPONSE: REVERSAL OF REFUSE SERVICES AND INTEREST ON REFUSE JOURNAL PROCESSED.<div>UNBILLED REFUSE ADDED TO ACCOUNT SHOULD BE REMOVED.</div><br/><b>Journal Number</b>: [753086]<br/><b>Journal Amount</b>: [-R10,627.37]
Priority
Disposition
27
ConversationType
3
Parent
Account
30871
OpenedBy
10
AssignedTo
5
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
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UpdatedBy
Category
4
Subcategory
120
CreatedBy1
UpdatedBy1
ResolvedAt
2/16/2023 1:02:21 PM
Thread
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3
WasCreatedByCustomer
HasIvrcall
Creator
10
Updator
3