Good day
Trust you are well
I urgently need your assistance with regards to the Beacon unit 155 – this unit no longer belongs to us; it has been sold and the transfer took place on the 10th of June 2022
We are still receiving monthly invoices for the unit; the account is in credit and water gets billed every month.
These water charges need to be reversed and be charged to the new owner and we need to get refunded for the credit on our account back dated to when transfer took place. June 2022
If I look at the below, I have marked the water charges, and added the reading periods to it. Everything prior to June 10th we are liable for, the rest credits need to be passed for, regarding the water and the new owner needs to be billed and we need to get refunded
If you can please treat this matter as urgent, as I have been sending emails backwards and forward with not response. I have attached once again all the necessary documents as well as our banking details. If you can please let me know when we can expect the refund in our account.
Thank you and kind regards
Danelle Muller
Accountant
Amabubesi Property Group
Tel: (081) 540 7304
E-mail: dmuller@amaprop.co.za
Address: Studio 2
The Gallery Building
Mosaic Village Market
Paul Kruger Street
The Island, Sedgefield
6573
P.O. Box 494, Sedgefield, 6573
<div><br></div><div>This query is closed as two queries were opened under the same account number. Kindly refer to query ref#81873</div>