Good day,
Regarding BCM Account 10271604, we have been charged 8 line items of 'WITHDRAWN - CONTRACT ENDED', and the total of all line items comes to R3128.78 Incl. of Vat. We would assume these line items refer to the refuse charge?
Please can these charges be reversed urgently as we do not think they are applicable to this account.
Please can we get an explanation on these charges ASAP.
<div><br></div><div>Good day, Regarding BCM Account 10271604, we have been charged Reconnection Fees on the 28 January 2023 Account, 26 November 2022 as well as on the 23 July 2022 Account. This flat has been vacant since September 2021, it has been vacant for over a year now, but the account continues to be charged a reconnection fee? Please can these three charges be credited/reversed on account 10271604 urgently, as we believe these three charges were incorrectly billed to this account. (This part of information is from query ref#95361). Kindly attend to this component as well.</div>