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LatestCall
LatestChat
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Not Set True False
Customer
39200
LatestTicket
CreatedAt
2/15/2023 7:20:03 AM
UpdatedAt
5/15/2023 9:54:54 AM
Subject
smart meter not getting read
Description
New smart meter installed in April 2022 but no readings are being done. Current reading for 10 February 2023 is 10 132.72, please can the meter readings be used every month and not an average.
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23
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3
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Account
30843
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5
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2
Department
23
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2
Subcategory
111
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
146151
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Not Set True False
HasIvrcall
Not Set True False
Creator
3049
Updator