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38892
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CreatedAt
2/11/2023 7:57:24 AM
UpdatedAt
4/29/2023 8:25:24 AM
Subject
LATE TERMINATION
Description
Good day,<div><br></div><div>We bought erf no ELM04262 last year (2022) from the Koopowitz Family Trust. Once the property was registered I visited the Beacon Bay municipal office to register the municipal account on my name (Ms Desiree-Lynne Webster) and paid the required deposit. This was done on 16 October 2022.</div><div><br></div><div>I am receiving the accounts via e-mail, however, the name on the account still reflects as Koopowitz Family Trust</div><div>&nbsp;</div><div>Please note that this property no longer belongs to the Koopowitz Family Trust, it was bought over and registered in the name of Desiree-Lynne Webster and Marcia Knoetze.</div><div><br></div><div>PLEASE CORRECT THE NAME ON THE ACCOUNT TO REFLECT AS: MS DESIREE-LYNNE WEBSTER</div><div><br></div><div>So far I have received 3 accounts from BCMM:</div><div><br></div><div>The first account was fine (all charges included)</div><div>The second account did not included a water meter reading</div><div>The third account only has the property rates on - no fire, water, sewerage, etc.</div><div><br></div><div>Please provide reasons why the last two accounts do not include the regular municipal charges, i.e. fire / water / refuse / sewerage, etc.&nbsp;</div><div><br></div><div>PLEASE CORRECT THE ACCOUNT to reflect all relevant charges.</div><div><br></div><div>I foresee problems with this account in future if the correct charges are not included. I do not wish to have to come into the BCMM offices to have to sort out its administrative bungle when things eventually go South on this account.</div><div>The erf details are as follow:</div><div>&nbsp; Erf No.: ELM04262</div><div>&nbsp; Address: 28 Starkey Road, Cambridge West</div><div>&nbsp; Previous Owner (still receiving the accounts): Koopowitz Family Trust</div><div>&nbsp;</div><div>&nbsp; New Owners: Ms Desiree-Lynne Webster and Ms Marcia Knoetze</div><div>QRC RESPONSE :DATE 29/04/2023</div><div>ACCOUNT TERMINATED</div>
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30726
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ResolvedAt
4/29/2023 8:25:24 AM
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