Details

Conversation

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
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Campaign
IsOpen
Customer
38869
LatestTicket
CreatedAt
2/10/2023 10:29:50 AM
UpdatedAt
3/12/2023 9:27:39 AM
Subject
water query six months policy
Description
Acct No: 10263069 Name: MTHEMBU S<div>Str. Name: ZONE 12 NU 03513/00 Complx:&nbsp;</div><div>Met.Loc: . ZONE 12 NU 03513/00 Serv Rem:&nbsp;</div><div>Meter No: B-NRF167 Meter Type: MW08 Print:&nbsp;</div><div>Metr.Book: 777 Route: 180 Tar-Code: WA0100</div><div>Cable-Cut: Cable-Cut-Date:&nbsp; &nbsp;</div><div>Inst-No: Inst-Type: Interim: Y</div><div>Taken on</div><div>Type</div><div>Reading</div><div>Factor</div><div>Consumption</div><div>RC</div><div>Rmk</div><div>Process-On</div><div>Reader</div><div>2018/07/10 3 1740.000 1.00000 7.000 C 2018/08/25 ZZZZZZ</div><div>2018/06/15 3 1733.000 1.00000 3.000 C 2018/08/01 ZZZZZZ</div><div>2018/05/15 3 1730.000 1.00000 4.000 C 2018/06/23 ZZZZZZ</div><div>2018/04/18 3 1726.000 1.00000 5.000 C 2018/05/26 ZZZZZZ</div><div>2018/03/25 3 1721.000 1.00000 2.000 C 2018/04/21 ZZZZZZ</div><div>2018/02/25 3 1719.000 1.00000 19.000 C 2018/03/25 ZZZZZZ</div><div>2017/10/12 3 1700.000 1.00000 3.000 C 2017/11/25&nbsp;</div><div>2017/09/07 3 1697.000 1.00000 798.000 C 2017/10/22&nbsp;</div><div>2016/06/21 3 899.000 1.00000 146.000 C 2016/07/23&nbsp;</div><div>2016/01/18 3 753.000 1.00000 10.000 C 2016/02/20&nbsp;</div><div>2015/09/16 3 743.000 1.00000 8.000 C 99 2015/10/22</div><div><br></div><div>This query is closed as two queries were opened under the same account number. Kindly refer to query ref#95211</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
30705
OpenedBy
89
AssignedTo
15
Region
4
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
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UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
ResolvedAt
3/12/2023 9:27:39 AM
Thread
ResolvedBy
214
WasCreatedByCustomer
HasIvrcall
Creator
187
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214