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Conversation
EscalationLevel
LatestCall
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Campaign
IsOpen
Not Set
True
False
Customer
29071
LatestTicket
CreatedAt
2/8/2023 6:06:38 AM
UpdatedAt
2/8/2023 6:06:41 AM
Subject
Explanation for adjustment
Description
Good day I trust you are well! Can you please explain to me what the following adjustments are: RF ADJUSTMENT, SE ADJUSTMENT and SUFIRE ADJUSTMENT? And why they were added and not added correctly from the beginning? Thanks!
Priority
Disposition
23
ConversationType
3
Parent
Account
27531
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
8
Subcategory
50
CreatedBy1
UpdatedBy1
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Not Set
True
False
HasIvrcall
Not Set
True
False
Creator
2610
Updator
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