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CreatedAt
2/8/2023 6:06:38 AM
UpdatedAt
2/8/2023 6:06:41 AM
Subject
Explanation for adjustment
Description
Good day I trust you are well! Can you please explain to me what the following adjustments are: RF ADJUSTMENT, SE ADJUSTMENT and SUFIRE ADJUSTMENT? And why they were added and not added correctly from the beginning? Thanks!
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27531
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HasIvrcall
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