Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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978
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LatestTicket
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CreatedAt
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1/13/2021 1:40:44 PM
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UpdatedAt
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2/24/2022 11:12:21 AM
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Subject
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water query
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Description
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2020/08/21- billing for water consumer was over read and still not corrected on the account.
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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1110
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OpenedBy
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AssignedTo
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25
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Region
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2
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Department
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23
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QueryType
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77
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SubQueryType
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67
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"25","un":"ernelizef","dt":"2021-01-13T13:37:46.224Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-26T06:41:51.527Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-26T06:42:55.663Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-26T06:45:09.714Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-10-28T10:54:24.972Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-13T08:54:40.873Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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111
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CreatedBy1
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UpdatedBy1
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11
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ResolvedAt
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2/24/2022 11:12:21 AM
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Thread
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ResolvedBy
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25
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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11