Details

Conversation

EscalationLevel

0

LatestCall

LatestChat

LatestSms

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Campaign

IsOpen

Not SetTrueFalse

Customer

89

LatestTicket

CreatedAt

6/5/2020 6:41:19 AM

UpdatedAt

2/14/2023 9:14:47 AM

Subject

WATER INTERIMS BILLED

Description

METER WAS LAST READ AND PROCESSED IN AUGUST 2020.,KINDLY INVESTIGATE AND RESOLVE.<div><br></div><div>QRC Response - readings updated on system.</div>

Priority

Disposition

27

ConversationType

3

Parent

Account

100

OpenedBy

34

AssignedTo

15

Region

2

Department

23

QueryType

1

SubQueryType

95

Escalation

EscalationCron

History

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CreatedBy

UpdatedBy

Category

1

Subcategory

101

CreatedBy1

UpdatedBy1

14

ResolvedAt

2/14/2023 9:14:46 AM

Thread

ResolvedBy

13

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

34

Updator

13