Details

Conversation


EscalationLevel
LatestCall
447806
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
7870
LatestTicket
CreatedAt
7/12/2021 6:57:24 AM
UpdatedAt
7/12/2021 6:57:41 AM
Subject
IVR call: statement
Description
Received call for statement for account 10266060 sent message: 965
Priority
Disposition
8
ConversationType
2
Parent
Account
6910
OpenedBy
AssignedTo
Region
Department
QueryType
79
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
7/12/2021 6:57:41 AM
Thread
116694
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator