Details

Conversation


EscalationLevel
LatestCall
447753
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
5845
LatestTicket
CreatedAt
7/12/2021 6:24:19 AM
UpdatedAt
7/12/2021 6:24:43 AM
Subject
IVR call: statement
Description
Received call for statement for account 10354123 sent message: 962
Priority
Disposition
8
ConversationType
2
Parent
Account
4989
OpenedBy
AssignedTo
Region
Department
QueryType
79
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
7/12/2021 6:24:43 AM
Thread
116691
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator