Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
38697
LatestTicket
CreatedAt
1/27/2023 9:32:45 AM
UpdatedAt
2/3/2023 1:34:47 PM
Subject
LEAK SUBMITTED
Description
QRC RESPONSE: Leak journal processed for 202110/202111<div>Leak letter submitted, Pending journal to be authorized.</div><br/><b>Journal Number</b>: [623503]<br/><b>Journal Amount</b>: [-R10,545.79]
Priority
Disposition
27
ConversationType
3
Parent
Account
30532
OpenedBy
10
AssignedTo
17
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
ResolvedAt
2/3/2023 1:34:38 PM
Thread
141907
ResolvedBy
3
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
10
Updator
3