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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
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Campaign
IsOpen
Customer
38693
LatestTicket
CreatedAt
1/27/2023 7:43:22 AM
UpdatedAt
3/12/2023 12:36:24 PM
Subject
NO SERVICE
Description
Please transfer all the services from previous account 10065197 to current owner 10441393 services are still with the previous owner even though the account for current owner was opened in 2022/10/18<div><br></div><div>QRC RESPONSE: Query Closed</div><div>Termination of previous account submitted to Billing &amp; Rates on 12.03.2023.</div><div>Consumer may assess the March 2023 and/or April 2023 statements for amendments.&nbsp;</div><div>Should there be a refund due, kindly forward the below required documents to VuyokaziYa@buffalocity.gov.za to request a refund:</div><div>1. A letter from the lawyers who did the transfer of the property. It should state that credit balance may be paid into the account holder’s bank account</div><div>2. Bank confirmation letter or 1 month stamped bank statement</div><div>&nbsp;</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
30528
OpenedBy
37
AssignedTo
5
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
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UpdatedBy
Category
6
Subcategory
76
CreatedBy1
UpdatedBy1
ResolvedAt
3/12/2023 12:36:24 PM
Thread
144071
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
37
Updator
3