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CreatedAt
1/26/2023 9:53:28 AM
UpdatedAt
1/27/2023 1:36:47 PM
Subject
leak credit adjustment
Description
<b><u>QRC Response</u></b>: leak credit adjustment done for 202001-202101 period, average 14kl.<br><b>Journal Number</b>: [623452]<br><b>Journal Amount</b>: [-R1,845.09]<div>Account also adjusted on&nbsp; tariff change for 202103-202208 period.</div><div><br></div>
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1/27/2023 1:36:11 PM
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