Details

Conversation


EscalationLevel
LatestCall
446762
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
7841
LatestTicket
CreatedAt
7/9/2021 10:50:46 AM
UpdatedAt
7/9/2021 10:51:13 AM
Subject
IVR call: statement
Description
Received call for statement for account 10278848 sent message: 951
Priority
Disposition
8
ConversationType
2
Parent
Account
6883
OpenedBy
AssignedTo
Region
Department
QueryType
79
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
7/9/2021 10:51:13 AM
Thread
116680
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator