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IsOpen
Customer
8421
LatestTicket
CreatedAt
1/21/2023 7:40:12 AM
UpdatedAt
1/21/2023 7:40:20 AM
Subject
WATER QUERY
Description
Good Morning,&nbsp;<div><br></div><div>I have been receiving an average of 5KL for water consumption on acc no 10318467, for the3 last few months</div><div><br></div><div>for 6 Mount David, Amalinda. This has happened ever since the electronic meter was installed.&nbsp;</div><div><br></div><div>I have phoned your call centre 0861113017 and they said they would deal with the matter.&nbsp; &nbsp;</div><div><br></div><div>This has not happened.&nbsp;</div><div><br></div><div>I used to get an account for +- 13 KL a month. So something is not working properly.&nbsp;</div><div><br></div><div>I need this to be dealt with urgently before I suddenly get a huge bill for water consumption on this account.&nbsp;</div><div><br></div><div>Please call me at 082 5505 347 to get access to the town house to get a correct meter reading on your electronic meter.&nbsp;&nbsp;</div><div><br></div><div>I can only guess that maybe the new meter is faulty? And that is why you are just billing me with an average every month.&nbsp;</div><div><br></div><div>I hope that this matter can be resolved as soon as possible.&nbsp;</div><div><br></div><div>Kind regards&nbsp;</div><div><br></div><div>Eddie Black</div>
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6
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3
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Account
7426
OpenedBy
18
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17
Region
2
Department
23
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1
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112
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HasIvrcall
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18