Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
7816
LatestTicket
CreatedAt
7/8/2021 1:36:54 PM
UpdatedAt
4/12/2022 9:43:30 AM
Subject
Late termination
Description
Late termination 201308-202106<br/><b>Journal Number</b>: [462338]
Priority
Disposition
28
ConversationType
3
Parent
Account
6860
OpenedBy
AssignedTo
Region
2
Department
23
QueryType
6
SubQueryType
107
Escalation
EscalationCron
History
[{"op":"R","uid":"172","un":"sesonad","dt":"2021-07-08T13:36:55.678Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-07-09T10:10:55.089Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-08-04T09:14:10.429Z"}]
CreatedBy
UpdatedBy
Category
6
Subcategory
107
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
172