Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
11901
LatestTicket
CreatedAt
1/20/2023 9:38:51 AM
UpdatedAt
1/20/2023 9:38:54 AM
Subject
41 SSQ Dec 2022
Description
Interim charges applied and are incorrect. Correct reading is, Current: 539 (07.11.2022) and Previous: 534 (06.10.2022). We send BCM the readings every month.
Priority
Disposition
23
ConversationType
3
Parent
Account
27035
OpenedBy
AssignedTo
17
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
111
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
273
Updator