Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
7809
LatestTicket
CreatedAt
7/8/2021 12:50:29 PM
UpdatedAt
3/28/2022 7:07:05 AM
Subject
Late termination
Description
Late termination 201704-202009<br/><b>Journal Number</b>: [461811]
Priority
Disposition
28
ConversationType
3
Parent
Account
6853
OpenedBy
AssignedTo
Region
2
Department
23
QueryType
6
SubQueryType
107
Escalation
EscalationCron
History
[{"op":"R","uid":"172","un":"sesonad","dt":"2021-07-08T12:50:31.138Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-07-12T09:50:02.826Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-07-14T10:12:35.357Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-07-14T10:20:04.494Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-08-04T10:49:56.829Z"}]
CreatedBy
UpdatedBy
Category
6
Subcategory
107
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
172