Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
7795
LatestTicket
CreatedAt
7/8/2021 8:33:59 AM
UpdatedAt
8/14/2021 6:56:09 AM
Subject
REFUSE CHARGE REVERSAL
Description
REQUEST REVERSAL,NOT COLLECTED BY BCMM<div><br></div><div><table border="0" cellpadding="0" cellspacing="0" width="338" style="border-collapse: collapse;width:253pt"><tbody><tr height="19" style="height:14.4pt"> <td height="19" class="xl65" width="338" style="height:14.4pt;width:253pt">REVERSED</td></tr></tbody></table></div>
Priority
Disposition
4
ConversationType
3
Parent
Account
6841
OpenedBy
AssignedTo
74
Region
2
Department
23
QueryType
4
SubQueryType
106
Escalation
EscalationCron
History
[{"op":"R","uid":"16","un":"cumilem","dt":"2021-07-08T08:36:14.685Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-08-14T06:41:40.896Z"}]
CreatedBy
UpdatedBy
Category
4
Subcategory
106
CreatedBy1
UpdatedBy1
ResolvedAt
8/14/2021 6:56:09 AM
Thread
ResolvedBy
172
WasCreatedByCustomer
HasIvrcall
Creator
Updator
4