Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
7787
LatestTicket
CreatedAt
7/8/2021 7:04:08 AM
UpdatedAt
5/9/2022 7:50:20 AM
Subject
water
Description
apply 6mths policy on billing of 27/06/2021<br/><b>Journal Number</b>: [BJ71126414]
Priority
Disposition
27
ConversationType
3
Parent
Account
6832
OpenedBy
AssignedTo
6
Region
2
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"25","un":"ernelizef","dt":"2021-07-08T07:03:06.797Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-09-22T12:09:53.769Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2022-05-09T07:50:00.400Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
3
ResolvedAt
5/9/2022 7:50:20 AM
Thread
ResolvedBy
6
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3