Details

Conversation

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
38599
LatestTicket
CreatedAt
1/12/2023 12:57:11 PM
UpdatedAt
4/12/2023 2:31:03 PM
Subject
water
Description
meter leak fixed by water works<div><b><u>QRC RESPONSE; </u></b>100% LEAK CREDIT ADJUSTMENT FOR 202101-202208, AVERAGE 7KL.</div><br/><b>Journal Number</b>: [744142]<br/><b>Journal Amount</b>: [65642.37]
Priority
Disposition
27
ConversationType
3
Parent
Account
30432
OpenedBy
110
AssignedTo
17
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
ResolvedAt
4/12/2023 2:30:55 PM
Thread
ResolvedBy
2
WasCreatedByCustomer
HasIvrcall
Creator
205
Updator
2