Details
Conversation
-
EscalationLevel
-
0
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
86
-
LatestTicket
-
-
CreatedAt
-
6/4/2020 2:05:16 PM
-
UpdatedAt
-
2/24/2022 10:34:50 AM
-
Subject
-
water query
-
Description
-
<br/><b>Monitoring Reason</b>: [water query]
-
Priority
-
-
Disposition
-
10
-
ConversationType
-
2
-
Parent
-
-
Account
-
91
-
OpenedBy
-
26
-
AssignedTo
-
26
-
Region
-
-
Department
-
-
QueryType
-
77
-
SubQueryType
-
-
Escalation
-
-
EscalationCron
-
-
History
-
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
77
-
Subcategory
-
-
CreatedBy1
-
-
UpdatedBy1
-
-
ResolvedAt
-
2/24/2022 10:34:50 AM
-
Thread
-
-
ResolvedBy
-
26
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
26
-
Updator
-