Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
38575
LatestTicket
CreatedAt
1/10/2023 11:30:21 AM
UpdatedAt
2/11/2023 9:35:38 AM
Subject
WATER
Description
PLUMBER'S LETTER ATTACHED<div><br></div><div>QRC RESPONSE;&nbsp; Plumbers letter attached and 1 more reading to be taking to estimate the average reading.</div><div>To monitor for 1 more month as consumer has dropped, showing that something was definitely&nbsp; fixed.</div><br/><b>Monitoring Reason</b>: [[Leak affidavit submitted - 1 month still needed to calculate average of leak]
Priority
Disposition
21
ConversationType
3
Parent
Account
30408
OpenedBy
110
AssignedTo
17
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
142519
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
205
Updator
10