Details

Conversation


EscalationLevel
LatestCall
445225
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
7757
LatestTicket
CreatedAt
7/7/2021 11:05:22 AM
UpdatedAt
7/7/2021 11:05:53 AM
Subject
IVR call: statement
Description
Received call for statement for account 10037094 sent message: 923
Priority
Disposition
8
ConversationType
2
Parent
Account
6802
OpenedBy
AssignedTo
Region
Department
QueryType
79
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
7/7/2021 11:05:53 AM
Thread
116652
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator