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7742
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CreatedAt
7/7/2021 8:20:16 AM
UpdatedAt
3/28/2022 7:10:22 AM
Subject
HIGH ELECTRICITY CONSUMPTION
Description
<p class="MsoNormal"><span lang="EN-ZA">Consumer has been charged for electricity on a previous meter that was last read in 2019. There was a new meter installed in April and the interims reversed were all credited to the previous owner but the actual consumption was then billed to the new owner including the electricity from 2019 to December 2020 (when the property was sold) <o:p></o:p></span></p> <p class="MsoNormal"><span lang="EN-ZA">&nbsp;</span></p> <ul style="margin-top:0in" type="disc"> <li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo1"><span lang="EN-ZA">Credit for interims was passed on account 10017808 and actual electricity was charged on 10429983</span></li> </ul><div>Journal processed and approved. Query resolved.</div>
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27
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3
Parent
Account
6788
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AssignedTo
11
Region
2
Department
23
QueryType
2
SubQueryType
99
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History
[{"op":"R","uid":"16","un":"cumilem","dt":"2021-07-07T08:19:15.993Z"},{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-18T10:44:07.703Z"}]
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Category
2
Subcategory
112
CreatedBy1
UpdatedBy1
214
ResolvedAt
3/28/2022 7:10:22 AM
Thread
ResolvedBy
11
WasCreatedByCustomer
HasIvrcall
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Updator
214