Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
38559
LatestTicket
CreatedAt
1/9/2023 10:25:44 AM
UpdatedAt
2/11/2023 8:57:36 AM
Subject
WATER
Description
SUBMITTED REPORT FOR A FIXED LEAK BY W/W CONTROL NO.745531<div><br></div><div>QRC RESPONSE: TRIED TO PHONE CONSUMER REGARDING THE QUERY, PHONE ON VOICEMAIL.</div><div>LEAK INFORMATION FOR W/W, NOT ENOUGH INFORMATION FOR A LEAK ON PROPERTY.</div><div>CONSUMER NEEDS TO RESUBMIT LEAK LETTER IF ANYTHING HAS BEEN FIX AS REPORT FROM W/W IS NOT SUFFICIENT.</div><div>FOLLOW UP CALL TO BE DONE 13.02.23</div>
Priority
Disposition
5
ConversationType
3
Parent
Account
30392
OpenedBy
114
AssignedTo
17
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
142239
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
201
Updator
10