Details

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EscalationLevel
LatestCall
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Campaign
IsOpen
Customer
38558
LatestTicket
CreatedAt
1/9/2023 10:24:28 AM
UpdatedAt
2/25/2023 9:18:41 AM
Subject
water query
Description
water was not charged from Jan 2021 till April 2021,cgharged from May 2021 till to date but was billed 381.000 KL as if was not charged from 20201013-20221108.
Priority
Disposition
23
ConversationType
3
Parent
Account
30391
OpenedBy
162
AssignedTo
15
Region
3
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
50
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
916
Updator
778