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7708
LatestTicket
CreatedAt
7/6/2021 1:18:44 PM
UpdatedAt
9/13/2022 10:40:52 AM
Subject
WATER QUERY SINCE 2020
Description
WATER QUERY SINCE 2020<div><br></div><div>Query Resolved: 11.09.2022</div><div>2020/09 adjusted with 06 month policy</div><div><br></div><div>Reversal done for unbilled water charges for 202106 -journal no. 216665</div>
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27
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3
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6753
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13
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2
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23
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1
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67
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History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-07-06T13:17:44.499Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2021-11-17T06:44:08.016Z"}]
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1
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67
CreatedBy1
UpdatedBy1
ResolvedAt
9/11/2022 10:51:54 AM
Thread
119866
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3
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10